Product Security

The cybersecurity landscape is continually evolving and ShiraTronics continuously assesses new vulnerabilities that could impact the safety, effectiveness, or intended use of our products.

Questions or concerns about product security?

Patient question contact:  1-844-228-7330 or your physician.

Security question email:  security@shiratronics.com

 

Coordinated Vulnerability Disclosure Process

If you believe you have identified a potential security vulnerability in our products, please follow the coordinated disclosure process below:

email:  security@shiratronics.com

Provide contact name, email address, and phone.  Include a technical description of the issue or vulnerability, devices it is impacting, and any additional information.

Vulnerability Investigation

We will investigate the potential vulnerability.  We will conduct a risk analysis to determine appropriate action and provide a summary of our findings.

Once new vulnerabilities are evaluated, ShiraTronics, as required, for incident response may need to notify regulatory authorities which may include the FDA, International Regulatory Agencies, or the Cybersecurity and Infrastructure Security Agency.  The agencies may provide support and input into incident response and dissemination of information.

Security Bulletins

ShiraTronics may disseminate product security updates and notifications via our website: www.shiratronics.com/product-security